Last updated: October 22, 2024

Introduction

Cookies are small text files that are stored in a computer’s web browser memory. They help website providers with things like understanding how people use a website, remembering a User’s login details, and storing website preferences. This page explains how we use cookies and other similar technologies to help us ensure that our Services function properly, prevent fraud and other harm, and analyze and improve the Services in accordance with our Privacy Policy. Any capitalized term used and not otherwise defined below has the meaning assigned to it in the Privacy Policy.

How We Use Cookies

Cookies play an important role in helping us provide personal, effective and safe Services. We use cookies on our website. We generally use cookies for the following purposes:

• To Operate Our Services: Some cookies are essential to the operation of our website and Services. We use those cookies in a number of different ways, including authentication. We use cookies to remember Your login state so You don’t have to login as You navigate through our site and Your platform. For example, when You log into Your Lang.ai Enterprise platform account, we use a cookie so that You don’t have to login again as You navigate throughout the application.
• To Analyze and Improve Our Services: Cookies help us understand how to make our website and Services work better for You. Cookies tell us how people reach our website and our Users’ websites and they give us insights into improvements or enhancements we need to make to our website and Services.

Third Party Analytics

We use Google Analytics, which uses cookies and similar technologies, to collect and analyze information about use of the Services and report on activities and trends. This service may also collect information regarding the use of other websites, apps and online resources. You can learn about Google’s practices on the Google website. Please refer to the list below for more on how we use third party analytics.

How To Manage Cookies

Your web browser may allow You to change Your cookie preferences, including to delete and disable Lang.ai cookies. Please consult the help section of Your web browser or follow the links below to understand Your options, but please note that if You choose to disable the cookies, some features of our website or Services may not operate as intended.

• Chrome: **https://support.google.com/chrome/answer/95647?hl=en**
• Explorer: **https://support.microsoft.com/en-us/products/windows?os=windows-10**
• Safari: **https://support.apple.com/guide/safari/sfri11471/mac**
• Firefox: **https://support.mozilla.org/en-US/kb/disable-third-party-cookies**

What Cookies Are We Using

Cookies that we commonly use are listed below. It describes the main reasons we typically set cookies.

Lang.ai cookie: used for user authentication.

Third-party cookies used in our CX product:

• Mixpanel — Used for product analytics and service improvement